Orders are typically processed within 1–3 business days. This processing time is already included in our estimated total delivery time of 7–15 business days. Processing may take slightly longer during holidays, promotional events, or periods of high order volume.

Most orders arrive within 7–15 business days from the date the order is placed. This estimate includes 1–3 business days for order processing and the remaining time for transit. Delivery times may vary due to the destination, carrier delays, weather conditions, or customs processing.

We offer free standard shipping on orders of $59 or more. Orders under $59 are charged a flat $9.99 shipping fee.

Once your order has shipped, we’ll send you a shipping confirmation email with your tracking number and tracking link. You can also visit our Track Order page to check the latest status. Please allow up to 48 hours for tracking information to update after your order has been dispatched.

If you need to change your shipping address, please contact us as soon as possible. We’ll do our best to update it before your order is processed. Once an order has been shipped, we may be unable to change the delivery address.

Some items may ship separately depending on product availability, package size, or fulfillment location. If your order is sent in multiple packages, you may receive a separate tracking number for each shipment. There will be no additional shipping charge beyond the amount shown at checkout.

Occasional delays can occur due to carrier operations, weather, customs processing, or other circumstances beyond our control. If your order has not arrived within 15 business days or tracking has not updated for several days, please contact us with your order number. Our support team will respond within 24 hours.

Please contact us within 48 hours of delivery. Include your order number, a brief description of the issue, and clear photos of the package and product. Our support team will review the information and help provide an appropriate solution.